{"id":109351,"date":"2025-08-07T12:30:32","date_gmt":"2025-08-07T05:30:32","guid":{"rendered":"https:\/\/ipos.vn\/san-pham\/phan-mem-cham-soc-khach-hang-ipos-crm\/"},"modified":"2025-12-10T10:27:03","modified_gmt":"2025-12-10T03:27:03","slug":"phan-mem-cham-soc-khach-hang-ipos-crm","status":"publish","type":"ipos_product","link":"https:\/\/ipos.vn\/en\/san-pham\/phan-mem-cham-soc-khach-hang-ipos-crm\/","title":{"rendered":"iPOS CRM &#8211; Customer Relationship Management Software"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"109351\" class=\"elementor elementor-109351 elementor-876\" data-elementor-post-type=\"ipos_product\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0864e40 e-con-full e-flex e-con e-parent\" data-id=\"0864e40\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81f08c9 elementor-widget elementor-widget-productdetail-banner\" data-id=\"81f08c9\" data-element_type=\"widget\" data-widget_type=\"productdetail-banner.default\">\n\t\t        <section class=\"product-detail-1 \">\n            <div class=\"img relative backdrop-blue\">\n                                    <a class=\"img-ratio ratio:pt-[780_1920]\">\n                        <picture>\n                                                            <!-- Mobile image for screens below 1024px -->\n                                <source media=\"(max-width: 1023px)\" srcset=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/Thiet-ke-chua-co-ten-62-scaled.png\">\n                            \n                            <!-- Desktop image for screens 1024px and above -->\n                            <img decoding=\"async\" src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/Thiet-ke-chua-co-ten-62-scaled.png\" alt=\"banner\">\n                        <\/picture>\n                    <\/a>\n                                <div class=\"content absolute top-2\/4 -translate-y-2\/4 xl:rem:max-w-[667px] w-full xl:rem:left-[260px] left-5\">\n                                            <div class=\"tag\">iPOS CRM<\/div>\n                                                                <h1 class=\"title-48 mb-base text-Primary-1\">Customer Relationship Management Software for F&B Industry  \t\t<\/h1>\n                                                                <div class=\"desc text-lg\">\n                            <p>A customer service system built directly into the POS terminal, enabling shops to remember each guest\u2019s preferences, send automated promotions, and nurture customer loyalty. Each order not only brings revenue, but is also data that helps you sell better next time. <\/p>                        <\/div>\n                                                        <\/div>\n            <\/div>\n\n            <div class=\"global-breadcrumb\">\n                <div class=\"container\">\n                    <nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>                <\/div>\n            <\/div>\n\n        <\/section>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d21bf8 e-con-full e-flex e-con e-parent\" data-id=\"5d21bf8\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f5866c elementor-widget elementor-widget-productdetail-features\" data-id=\"7f5866c\" data-element_type=\"widget\" data-widget_type=\"productdetail-features.default\">\n\t\t\t\t<section class=\"product-detail-2 section-py\">\n\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"title-40 mb-base\">Customer acquisition and relation management\t\t<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"slide relative\">\n\t\t\t\t\t<div class=\"swiper\">\n\t\t\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"item rounded-5 p-3 bg-Neutral-White border border-Neutral-100 shadow-Dropshadow-Light\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"img\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"img-ratio ratio:pt-[276_416] rounded-5\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"lozad\" data-src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/NXH08253-1-scaled.png\" alt=\"feature\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"content px-3 pb-3 mt-5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"desc text-xl font-normal\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Register and follow businesses on Zalo OA <\/p>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"item rounded-5 p-3 bg-Neutral-White border border-Neutral-100 shadow-Dropshadow-Light\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"img\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"img-ratio ratio:pt-[276_416] rounded-5\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"lozad\" data-src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/NXH08512-2-scaled.png\" alt=\"feature\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"content px-3 pb-3 mt-5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"desc text-xl font-normal\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Store member data: name, birthday, address, phone number, order history, accumulated points, feedback, and more <\/p>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"item rounded-5 p-3 bg-Neutral-White border border-Neutral-100 shadow-Dropshadow-Light\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"img\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"img-ratio ratio:pt-[276_416] rounded-5\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"lozad\" data-src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/image_2025-11-03_150920005.png\" alt=\"feature\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"content px-3 pb-3 mt-5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"desc text-xl font-normal\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Automatically accumulate points: via phone number or member ID <\/p>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"product-detail-2-scroll mt-base\">\n\t\t\t\t\t\t<div class=\"swiper-scrollbar\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"indicator-swipe active\">\n\t\t\t\t\t\t<img decoding=\"async\" class=\"arrow\" src=\"https:\/\/ipos.vn\/wp-content\/plugins\/elementor-ipos\/assets\/images\/chevron-left.svg\" alt=\"icon\">\n\t\t\t\t\t\t<img decoding=\"async\" class=\"hand\" src=\"https:\/\/ipos.vn\/wp-content\/plugins\/elementor-ipos\/assets\/images\/Finger.svg\" alt=\"icon\">\n\t\t\t\t\t\t<img decoding=\"async\" class=\"arrow\" src=\"https:\/\/ipos.vn\/wp-content\/plugins\/elementor-ipos\/assets\/images\/chevron-right.svg\" alt=\"icon\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cf12718 e-con-full e-flex e-con e-parent\" data-id=\"cf12718\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91ec3d8 elementor-widget elementor-widget-productdetail-system\" data-id=\"91ec3d8\" data-element_type=\"widget\" data-widget_type=\"productdetail-system.default\">\n\t\t            <!-- Centered Layout Template -->\n            <section class=\"product-detail-3 section-py layout-center-box relative\">\n                <div class=\"container\">\n                    <div class=\"box-content grid lg:grid-cols-2 gap-base\">\n                        <div class=\"col-content\">\n                                                            <h2 class=\"title-40 rem:mb-[55px]\">Customer data analysis\t\t<\/h2>\n                                                                                        <div class=\"main flex flex-col rem:gap-[25px]\">\n                                                                            <div class=\"item flex gap-4\">\n                                            <div class=\"icon text-xl text-Primary-2\">\n                                                <i class=\"fa-solid fa-circle-check\"><\/i>\n                                            <\/div>\n                                            <div class=\"title text-xl font-normal\">\n                                                Analyze spending behaviors: number of items, order value, payment method, favorite dishes, order source\t\t                                            <\/div>\n                                        <\/div>\n                                                                            <div class=\"item flex gap-4\">\n                                            <div class=\"icon text-xl text-Primary-2\">\n                                                <i class=\"fa-solid fa-circle-check\"><\/i>\n                                            <\/div>\n                                            <div class=\"title text-xl font-normal\">\n                                                Assign tags: by behavior, source, spending level, and more to enable precise segmentation\t\t                                            <\/div>\n                                        <\/div>\n                                                                    <\/div>\n                                                    <\/div>\n                        <div class=\"col-img xl:pl-10\">\n                                                            <div class=\"img img-ratio rounded-base\">\n                                                                            <img class=\"lozad undefined\" data-src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/thay-man-4-scaled.png\" alt=\"\" \/>\n                                                                    <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/section>\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7640744 e-con-full e-flex e-con e-parent\" data-id=\"7640744\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17ee9ad elementor-widget elementor-widget-productdetail-permissions\" data-id=\"17ee9ad\" data-element_type=\"widget\" data-widget_type=\"productdetail-permissions.default\">\n\t\t        <section class=\"product-detail-4 lg:rem:min-h-[912px] bg-Primary-7 mix-blend-soft-light section-py\" setBackground=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/bg.jpg\" >\n            <div class=\"container\">\n                                    <h2 class=\"title-40 !text-Neutral-White mb-base\">Send automated customer care messages\t\t<\/h2>\n                \n                                    <!-- Original layout for 2 or more items: 12-column grid -->\n                    <div class=\"wrapper grid-cols-12 grid gap-base\">\n                        <div class=\"col-left lg:col-span-7 col-span-full flex flex-col gap-base\">\n                                                                                                <div class=\"item bg-Neutral-White rounded-5 p-5 flex flex-col md:flex-row items-center gap-base\">\n                                        <div class=\"img md:rem:max-w-[300px] max-w-full w-full\">\n                                                                                            <a class=\"img-ratio ratio:pt-[240_300] rounded-base\">\n                                                                                                            <img class=\"lozad\" data-src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/image_2025-11-03_145618858.png\" alt=\"permission\">\n                                                                                                    <\/a>\n                                                                                    <\/div>\n                                        <div class=\"content flex-1\">\n                                                                                            <div class=\"title text-xl font-normal\">Invite customers to leave reviews and handle their feedback - focusing on their experience<\/div>\n                                                                                    <\/div>\n                                    <\/div>\n                                                                    <div class=\"item bg-Neutral-White rounded-5 p-5 flex flex-col md:flex-row items-center gap-base\">\n                                        <div class=\"img md:rem:max-w-[300px] max-w-full w-full\">\n                                                                                            <a class=\"img-ratio ratio:pt-[240_300] rounded-base\">\n                                                                                                            <img class=\"lozad\" data-src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/NXH08512-1-scaled.png\" alt=\"permission\">\n                                                                                                    <\/a>\n                                                                                    <\/div>\n                                        <div class=\"content flex-1\">\n                                                                                            <div class=\"title text-xl font-normal\">Create scenarios for sending messages: birthday wishes, re-engagement, expiring vouchers, voucher application, table reservation, etc.<\/div>\n                                                                                    <\/div>\n                                    <\/div>\n                                                                                    <\/div>\n                        <div class=\"col-right lg:col-span-5 col-span-full\">\n                            <div class=\"item rounded-5 bg-white rem:px-[56px] rem:pt-[51px] center-image-layout\">\n                                                                    <div class=\"title text-xl font-normal rem:mb-[66px]\">Apply vouchers issued directly on POS machines, iPOS WebOrder online sales channels, or associated partner channels, etc.<\/div>\n                                                                <div class=\"img\">\n                                                                            <a class=\"img-ratio ratio:pt-[384_442]\">\n                                                                                            <img class=\"lozad\" data-src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/bao-cao-scaled.png\" alt=\"permission\">\n                                                                                    <\/a>\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/section>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dce5e67 e-con-full e-flex e-con e-parent\" data-id=\"dce5e67\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c86c2ff elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-productdetail-services\" data-id=\"c86c2ff\" data-element_type=\"widget\" data-widget_type=\"productdetail-services.default\">\n\t\t        <section class=\"product-detail-6 section-py\">\n                            <div class=\"heading rem:max-w-[641px] w-full mx-auto\">\n                    <h2 class=\"title-40 text-center mb-base\">Qu\u1ea3n l\u00fd ca l\u00e0m & b\u00e1o c\u00e1o b\u00e1n h\u00e0ng theo th\u1eddi gian th\u1ef1c<\/h2>\n                <\/div>\n                        <div class=\"product-detail-6-slide relative\" setBackground=\".\/img\/18.png\">\n\n                <div class=\"swiper\">\n                    <div class=\"swiper-wrapper\">\n                                                                                    <div class=\"swiper-slide\" data-background=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/quan-ly-ca-lam-viec.jpg\" >\n                                    <div class=\"item-service-primary overflow-hidden zoom-img rem:min-h-[720px]\">\n                                        <div class=\"content absolute bottom-0 left-0 w-full wrap-item-height z-10 p-6\">\n                                                                                            <h3 class=\"title text-Neutral-White text-xl mb-5 font-secondary\">\n                                                    <a >Nguy\u00ean li\u1ec7u th\u1ef1c ph\u1ea9m<\/a>\n                                                <\/h3>\n                                                                                                                                        <div class=\"desc item-var-height\">\n                                                    <div class=\"content-desc\">Cung c\u1ea5p ngu\u1ed3n nguy\u00ean li\u1ec7u th\u1ef1c ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cao, t\u1eeb n\u00f4ng s\u1ea3n Vi\u1ec7t Nam t\u01b0\u01a1i s\u1ea1ch \u0111\u1ebfn c\u00e1c s\u1ea3n ph\u1ea9m ch\u1ebf bi\u1ebfn, \u0111\u00e1p \u1ee9ng ti\u00eau chu\u1ea9n xu\u1ea5t kh\u1ea9u qu\u1ed1c t\u1ebf.<\/div>\n                                                <\/div>\n                                                                                    <\/div>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"swiper-slide\" data-background=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/kiem-soat-noi-bo.jpg\" >\n                                    <div class=\"item-service-primary overflow-hidden zoom-img rem:min-h-[720px]\">\n                                        <div class=\"content absolute bottom-0 left-0 w-full wrap-item-height z-10 p-6\">\n                                                                                            <h3 class=\"title text-Neutral-White text-xl mb-5 font-secondary\">\n                                                    <a >H\u00e0ng ti\u00eau d\u00f9ng<\/a>\n                                                <\/h3>\n                                                                                                                                        <div class=\"desc item-var-height\">\n                                                    <div class=\"content-desc\">Cung c\u1ea5p ngu\u1ed3n nguy\u00ean li\u1ec7u th\u1ef1c ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cao, t\u1eeb n\u00f4ng s\u1ea3n Vi\u1ec7t Nam t\u01b0\u01a1i s\u1ea1ch \u0111\u1ebfn c\u00e1c s\u1ea3n ph\u1ea9m ch\u1ebf bi\u1ebfn, \u0111\u00e1p \u1ee9ng ti\u00eau chu\u1ea9n xu\u1ea5t kh\u1ea9u qu\u1ed1c t\u1ebf.<\/div>\n                                                <\/div>\n                                                                                    <\/div>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"swiper-slide\" data-background=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/kiem-ca-cuoi.jpg\" >\n                                    <div class=\"item-service-primary overflow-hidden zoom-img rem:min-h-[720px]\">\n                                        <div class=\"content absolute bottom-0 left-0 w-full wrap-item-height z-10 p-6\">\n                                                                                            <h3 class=\"title text-Neutral-White text-xl mb-5 font-secondary\">\n                                                    <a >D\u1ecbch v\u1ee5 l\u01b0u kho, logistic<\/a>\n                                                <\/h3>\n                                                                                                                                        <div class=\"desc item-var-height\">\n                                                    <div class=\"content-desc\">Cung c\u1ea5p ngu\u1ed3n nguy\u00ean li\u1ec7u th\u1ef1c ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cao, t\u1eeb n\u00f4ng s\u1ea3n Vi\u1ec7t Nam t\u01b0\u01a1i s\u1ea1ch \u0111\u1ebfn c\u00e1c s\u1ea3n ph\u1ea9m ch\u1ebf bi\u1ebfn, \u0111\u00e1p \u1ee9ng ti\u00eau chu\u1ea9n xu\u1ea5t kh\u1ea9u qu\u1ed1c t\u1ebf.<\/div>\n                                                <\/div>\n                                                                                    <\/div>\n                                    <\/div>\n                                <\/div>\n                                                                        <\/div>\n                <\/div>\n            <\/div>\n\n        <\/section>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19d59fb e-con-full e-flex e-con e-parent\" data-id=\"19d59fb\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1a5e89 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-productdetail-circle\" data-id=\"e1a5e89\" data-element_type=\"widget\" data-widget_type=\"productdetail-circle.default\">\n\t\t        <section class=\"product-detail-7 section-py !pt-7\">\n            <div class=\"container\">\n                <div class=\"heading rem:max-w-[641px] w-full mx-auto lg:mb-[5rem] mb-10\">\n                                            <h2 class=\"title-40 text-center mb-base\">H\u1ec7 th\u1ed1ng order t\u1ef1 \u0111\u1ed9ng \u0110\u1ed3ng b\u1ed9 real-time t\u1eeb qu\u1ea7y \u0111\u1ebfn b\u1ebfp<\/h2>\n                                    <\/div>\n                <div class=\"product-detail-7-circle relative h-[25em] w-[50em] mx-auto\">\n                    <div class=\"center-circle\">\n                                                    <div class=\"img ratio-contain\">\n                                                                    <img class=\"lozad\" data-src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/frame.png\" alt=\"frame\">\n                                                            <\/div>\n                                                                            <div class=\"content-image-main absolute left-2\/4 -translate-x-2\/4 text-center top-2\/4 -translate-y-2\/4 z-50 em:w-[480px] em:h-[467px]\">\n                                                                    <img class=\"w-full h-full object-cover lozad\" data-src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/he-thong-order.png\" alt=\"center\">\n                                                            <\/div>\n                                            <\/div>\n                                                                        <div class=\"box top-left\">\n                                <div class=\"box-left flex flex-col lg:gap-4 gap-2\">\n                                                                            <div class=\"number\">1<\/div>\n                                                                                                                <div class=\"desc\">\u0110\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ea9y tr\u1ef1c ti\u1ebfp \u0111\u1ebfn t\u1eebng khu v\u1ef1c ch\u1ebf bi\u1ebfn (b\u1ebfp n\u00f3ng, b\u1ebfp l\u1ea1nh, bar) th\u00f4ng qua m\u00e1y in ho\u1eb7c m\u00e0n h\u00ecnh KDS.<\/div>\n                                                                    <\/div>\n                            <\/div>\n                                                    <div class=\"box top-right\">\n                                <div class=\"box-left flex flex-col lg:gap-4 gap-2\">\n                                                                            <div class=\"number\">2<\/div>\n                                                                                                                <div class=\"desc\">H\u1ed7 tr\u1ee3 hi\u1ec3n th\u1ecb tr\u1ea1ng th\u00e1i ch\u1ebf bi\u1ebfn: \u0111\u00e3 nh\u1eadn \u0111\u01a1n, \u0111ang l\u00e0m, ho\u00e0n t\u1ea5t \u2013 gi\u00fap b\u1ed9 ph\u1eadn ph\u1ee5c v\u1ee5 theo d\u00f5i \u0111\u01a1n h\u00e0ng ch\u00ednh x\u00e1c.<\/div>\n                                                                    <\/div>\n                            <\/div>\n                                                    <div class=\"box bottom-left\">\n                                <div class=\"box-left flex flex-col lg:gap-4 gap-2\">\n                                                                            <div class=\"number\">3<\/div>\n                                                                                                                <div class=\"desc\">C\u00f3 th\u1ec3 c\u1ea5u h\u00ecnh \u01b0u ti\u00ean hi\u1ec3n th\u1ecb m\u00f3n theo th\u1ee9 t\u1ef1 ph\u1ee5c v\u1ee5 ho\u1eb7c theo nh\u00f3m m\u00f3n.<\/div>\n                                                                    <\/div>\n                            <\/div>\n                                                    <div class=\"box bottom-right\">\n                                <div class=\"box-left flex flex-col lg:gap-4 gap-2\">\n                                                                            <div class=\"number\">4<\/div>\n                                                                                                                <div class=\"desc\">\u0110\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ea9y tr\u1ef1c ti\u1ebfp \u0111\u1ebfn t\u1eebng khu v\u1ef1c ch\u1ebf bi\u1ebfn (b\u1ebfp n\u00f3ng, b\u1ebfp l\u1ea1nh, bar) th\u00f4ng qua m\u00e1y in ho\u1eb7c m\u00e0n h\u00ecnh KDS.<\/div>\n                                                                    <\/div>\n                            <\/div>\n                                                            <\/div>\n            <\/div>\n        <\/section>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3de4f51 e-con-full e-flex e-con e-parent\" data-id=\"3de4f51\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1df86ff elementor-widget elementor-widget-productdetail-reports\" data-id=\"1df86ff\" data-element_type=\"widget\" data-widget_type=\"productdetail-reports.default\">\n\t\t        <section class=\"product-detail-7 section-py\">\n\n            <div class=\"product-detail-7-slide relative\">\n                <h2 class=\"text-center mb-base title-40\">Table reservation and order delivery management\t\t<\/h2>\n                <div class=\"swiper\">\n                    <div class=\"swiper-wrapper\">\n                                                                                    <div class=\"swiper-slide\">\n                                    <div class=\"item\">\n                                        <div class=\"image\">\n                                                                                            <a class=\"img-ratio ratio:pt-[660_1240] rounded-5\" >\n                                                                                                            <img class=\"lozad\" data-src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/NXH08495-2-scaled.png\" alt=\"report\">\n                                                                                                    <\/a>\n                                                                                    <\/div>\n                                    <\/div>\n                                    <div class=\"content absolute bottom-15 left-15\">\n                                                                                    <div class=\"title rem:text-[24px] font-bold rem:mb-[10x]\">Manage customer orders from multiple platforms\t\t<\/div>\n                                                                                                                    <\/div>\n                                <\/div>\n                                                            <div class=\"swiper-slide\">\n                                    <div class=\"item\">\n                                        <div class=\"image\">\n                                                                                            <a class=\"img-ratio ratio:pt-[660_1240] rounded-5\" >\n                                                                                                            <img class=\"lozad\" data-src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/NXH08512-3-scaled.png\" alt=\"report\">\n                                                                                                    <\/a>\n                                                                                    <\/div>\n                                    <\/div>\n                                    <div class=\"content absolute bottom-15 left-15\">\n                                                                                    <div class=\"title rem:text-[24px] font-bold rem:mb-[10x]\">Receive and process orders right in CRM\t\t<\/div>\n                                                                                                                    <\/div>\n                                <\/div>\n                                                                        <\/div>\n                <\/div>\n                <div class=\"wrap-button-slide drop\">\n                    <div class=\"btn btn-prev btn-sw-1\"><\/div>\n                    <div class=\"btn btn-next btn-sw-1\"><\/div>\n                <\/div>\n            <\/div>\n        <\/section>\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c2ce69 e-con-full elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-parent\" data-id=\"3c2ce69\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b75b4d5 elementor-widget elementor-widget-productdetail-content-box\" data-id=\"b75b4d5\" data-element_type=\"widget\" data-widget_type=\"productdetail-content-box.default\">\n\t\t\t\t<section class=\"product-detail-3-custom section-py rem:min-h-[742px] relative\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"wrap-content grid md:grid-cols-2 gap-base\">\n\t\t\t\t\t<div class=\"col-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"text-center mb-base title-40\">B\u00e1o c\u00e1o chuy\u00ean s\u00e2u<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"format-content xl:w-[70%] w-[95%] space-y-5 h-full [&_img]:rem:max-w-[300px] text-lg\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content-text\">\n\t\t\t\t\t\t\t\t\t<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-100134\" src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/09\/img-ipos-1.webp\" alt=\"\" width=\"1536\" height=\"1024\" srcset=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/09\/img-ipos-1.webp 1536w, https:\/\/ipos.vn\/wp-content\/uploads\/2025\/09\/img-ipos-1-300x200.webp 300w, https:\/\/ipos.vn\/wp-content\/uploads\/2025\/09\/img-ipos-1-1024x683.webp 1024w, https:\/\/ipos.vn\/wp-content\/uploads\/2025\/09\/img-ipos-1-768x512.webp 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-content bg-[#e6e6e7] rounded-5 p-5 shadow-Dropshadow-Light\">\n\t\t\t\t\t\t\t\t\t<p>Nh\u1eadn b\u00e1o c\u00e1o doanh thu th\u00e0nh vi\u00ean, b\u00e1o c\u00e1o bi\u1ebfn \u0111\u1ed9ng v\u00e0 ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng, th\u1ed1ng k\u00ea k\u1ebft qu\u1ea3 c\u1ee7a c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, v.v...<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-img xl:pl-10\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"img img-ratio rounded-base\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"lozad undefined\" data-src=\"https:\/\/ipos.vn\/wp-content\/uploads\/2025\/08\/DKT_3093-1-scaled.jpg\" alt=\"\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>iPOS CRM Customer Relationship Management Software for F&#038;B Industry A customer service system built directly into the POS terminal, enabling shops to remember each guest\u2019s preferences, send automated promotions, and nurture customer loyalty. Each order not only brings revenue, but is also data that helps you sell better next time. Trang ch\u1ee7 Customer acquisition and [&hellip;]<\/p>\n","protected":false},"featured_media":100214,"template":"","class_list":["post-109351","ipos_product","type-ipos_product","status-publish","has-post-thumbnail","hentry","ipos_product_category-operational-management-solutions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>iPOS CRM - Customer Relationship Management Software - iPOS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ipos.vn\/en\/san-pham\/phan-mem-cham-soc-khach-hang-ipos-crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"iPOS CRM - Customer Relationship Management Software - iPOS\" \/>\n<meta property=\"og:description\" content=\"iPOS CRM Customer Relationship Management Software for F&amp;B Industry A customer service system built directly into the POS terminal, enabling shops to remember each guest\u2019s preferences, send automated promotions, and nurture customer loyalty. 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